610 Nathan Road, Mong Kok, Kowloon Hong Kong SAR
Monday - Friday(Time in Beijing, China GMT+8)
9.00 AM - 12.00
13.30 AM - 18.00
Note: Our support being based in China (GMT+8), so please take into account the timezone difference.
Additionally, in order to allow a smooth process, please refrain from the following:
* do not send the same question several times
* do not send follow-up emails (this will move your message at the end of the support queue)
* do not contact our support for the exact same question, as this will just be forwarded to us again and fill the support queue even more
Thank you in advance for your understanding.